Chris Argyris (1990) describes the progressive process of making observations, gathering information, making assumptions, and deciding action as being similar to climbing up on a "ladder of inference." This concept was later used by Peter Senge in The Fifth…
A fun way to keep the debrief light is to start getting people to notice how often we use the non-specific noun ‘We’, which we all do frequently when really we mean ‘I’. It is one particular way to spread…
Facilitators use these techniques to reflect verbiage back to participants. Do not judge their words, simply be a mirror for them to judge their own words. Be careful not to 'throw' the responses in their face and always be polite,…
Created by Don Miguel Ruiz, if you commit to living these agreements, it WILL change your life. It is also a great set of agreements for a group to agree to at the beginning of the day. You can use…
Start-Up Techniques are facilitative behaviors that create, continue or re-start a safe environment for learning. In the beginning: Get agreement on the collective focus of the group/team. By saying, “What would this group like to create today?” [hr] Inform the group that they…
This is a great parable to help participants make a conscious decision to actively participate. An old Cherokee is teaching his grandson about life. “A fight is going on inside me,” he said to the boy. “It is a terrible…
