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Archive | Difficult People

A Glorious Disaster

My recent Glorious Disaster I walked into a leadership team workout for a Fortune 100 company this week and was absolutely shocked with the mindset of the people in the room. I knew that these were very smart people in a successful company with each of them responsible for departments with budgets into the tens […]

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Maintenance Techniques to Get People Back on Track

  Facilitative behaviors used during a discussion to help people get back on track: Throw-Back: Team Member: “It is not possible get through this obstacle!” Facilitator: “If it was possible, what would need to happen?” Share Observations: Facilitator: “It is very quiet.  What does the silence mean?” Review Group Agreements: Facilitator: “Remember the ground rules […]

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